In this clinic, Bryan Dunne talked about the leadership lessons he learned from leading the new Earthquake Commission (EQC) team set up in response to the Canterbury earthquakes. He looked at planning for and managing under uncertainty. EQC's response to the earthquakes involved working with many different groups of people, which Bryan explained was, at times, as difficult 'as herding cats'.

From Nassim Nicholas Taleb's book The Black Swan - The impact of the highly improbable, the earthquakes are a prime example of a 'black swan'. This is a highly consequential but unlikely event that is easily explainable - but only in retrospect. (Dutch explorer Willem de Vlamingh saw black swans for the first time in Australia, in the 17th Century.) Hear from Bryan about his first-hand experiences working in the aftermath of a black swan.