To become great leaders, managers need to master a wide range of skills and capabilities. When coaching your managers for development, it can be difficult to know where to begin and what will make the most difference. Based on the assessment of over 7,000 New Zealand managers and senior leaders by Cerno, an organisational psychology practice, Cerno directors Dr Sharon Rippin and Dr Dave George have identified the four skills that most often differentiate outstanding from average leaders. They:

  • discussed their experience of the four skills that most often differentiate outstanding from average performers
  • discussed how to effectively develop these key skills in your direct reports
  • encouraged clinic participants to share their own experiences of the leadership skills that make the most difference.

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Coaching your managers to be great leaders: Audio

Dr Sharon Rippin and Dr Dave George, 30 May 2013