"Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability." Anne M Mulcahy.
In this clinic find out from management consultant Martyn Pinckard the critical attributes of an effective manager. Find out how to your build your management and leadership skills in parallel. Martyn has witnessed again and again, great, individual contributors promoted to management positions without being told that their jobs have significantly changed. They don't know what the organisation or their direct reports expects of them. They aren't given the support and training at this critical period of transition. They are left to 'sink or swim'.