Learn why people work in the public sector, how public services affect everyday life, how the system fits together and the standards public servants are expected to follow.

 

 

"As-salamu alaykum. I’m Leila and I immigrated to New Zealand a couple of years ago. I worked in the public sector in my home country of India, so it was great when I got a similar role here in New Zealand. 

Coming here was a big shift for my family and it’s taken a while for us to get used to how different things are. I assumed my job would be similar to what I had done in India but once I started, there was quite a bit that I needed to learn. 

One of the things that surprised me was just how much there was to discover about the public sector and the role it plays in the lives of New Zealanders. I found myself curious about all the different people, organisations and services that make up the system, how it all fits together, how decisions are made, why things are done the way they are and how we conduct ourselves. 

You might like to explore that with me too."

Video icon The Public Services Behind Your Day 

Watch this video to discover some of the many government services New Zealanders use on a day-to-day basis. Use the reflection guide to think about how public services support daily life and how your own work contributes to serving New Zealanders.

You may want to wear headphones when you watch this video.

The Public Services Behind Your Day video transcript [DOCX, 585KB]

The Public Services Behind Your Day reflection guide [DOCX, 851KB]

Conversation icon Working Together in the Public Sector

Learn about the structure of the public sector and how your sector and agency supports interagency cooperation to achieve common goals through this conversation guide. 

Working Together in the Public Sector [DOCX, 814KB]

Elearning icon Your Place in the Public Sector 

Better understand how your agency fits into the wider public sector. 

Your Place in the Public Sector (this link opens in new tab)

Your Place in the Public Sector accessible version [DOCX, 659KB]

Elearning icon Becoming a Public Servant 

Discover how working in the public sector can be different to other roles and reflect on your own reasons for becoming a public servant. 

You may want to wear headphones when you complete this module.

Becoming a Public Servant (this link opens in new tab)

Becoming a Public Servant accessible version [DOCX, 752KB]

Elearning icon Understanding the Code of Conduct for the Public Sector 

Learn about the Code of Conduct for the Public Sector and what is expected of you as a public servant to demonstrate integrity. 

Understanding the Code of Conduct for the Public Sector (this link opens in new tab)

Understanding the Code of Conduct for the Public Sector accessible version [DOCX, 1.1MB]

Elearning icon Applying the Code of Conduct for the Public Sector 

See examples where public servants display integrity while working through complex issues. 

Applying the Code of Conduct for the Public Sector (this link opens in new tab)

Applying the Code of Conduct for the Public Sector accessible version [DOCX, 807KB]

Elearning icon What I Have Learned about Public Sector Processes 

Discover the different perspectives the public sector needs to consider when providing advice or services. 

This resource contains video and audio. You may want to wear headphones as you work through it.

What I Have Learned about Public Sector Processes (this link opens in new tab)

What I Have Learned about Public Sector Processes accessible version [DOCX, 5.2MB]

Continue your learning

Our Context

Learn about the public sector, its history, its leadership structures, and the key terms and concepts you might encounter in your role.

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Te Waharoa o te Rāngai Tūmatanui | The Gateway to the Public Service

Training resources so you can create an induction experience to help you thrive in your new role or career in the public sector.

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