An important part of the 360° assessment process is the accreditation of coaches from within the sector to provide feedback and coach the participant in development planning.

Using this process there are multiple benefits. It allows:

  • participants to receive robust feedback and development support,
  • agencies to develop the capability of their leaders in giving feedback and coaching, and
  • for cross sector collated reporting on specific leadership strengths and weaknesses.

Coaching accreditation

We can accredit experienced coaches or individuals in LDC member agencies who regularly provide assessment feedback to others for free. This session takes about 2 hours. Email to learn more.

As a coach your role is to help the participant get the most from the report. The coaching workshop is designed to help you build your capability in doing this. It is an interactive session and helps create the foundation of a personal coaching toolkit.

Coaching process and confidentiality

Following the completion of the assessment by the participant and selected respondents, a personalised report will be generated. You will be sent an electronic copy of the participant’s report. This report will be used as a basis for the 1:1 feedback and coaching between you and the participant. You may decide to send this to them just before the session or after you have debriefed them. It is up to the participant who they choose to share their report with.

The first step in the coaching process is to give feedback to the participant to help them understand their feedback report. The participant will then be given the time to reflect on the feedback you have given them and complete the self-reflection questions in the report. Following this period of reflection you and the participant will focus on development planning for the participant.

The feedback and coaching sessions are confidential between you and the participant and you must not divulge information from the coaching sessions to any other party without their approval. To be a coach and to work with individuals on their development is a privilege that must be respected.

The process of going through a 360° assessment can be daunting for a participant and success of the process largely falls on the relationship they have with their coach. By participating in this process you are agree to the responsibilities that are associated with being a coach which include maintenance and respect for the confidentiality of information pertaining to the relationship with the participant of the 360° process.

Below is an example 360 report

Example 360° report [PDF, 271 KB]