Executive Master of Public Administration alumni, Tofilau-Iris Webster
Nominations for the EMPA are open and close Friday 17 October. Download the EOI Nomination form or learn more at 2026 Executive Master of Public Administration
What drew you to this development and what did you want out it?
Having worked in the Public Service since 1995, much of my learning has occurred on the job. However, stepping into a Deputy Chief Executive role made it clear that my leadership journey required deeper formal development. I was drawn to this opportunity to consolidate my practical experience with structured learning, and to engage with peers who were also navigating complex leadership challenges. My goal was to strengthen my strategic and operational leadership capabilities, apply my accumulated knowledge with greater intent, and continue evolving as a values-driven leader in service of the public.
What inspired or helped you to stay engaged on the programme?
This programme represented a milestone I had never reached before – tertiary-level achievement – which had long been a dream of not only my parents, but mine too. Although I began university after college, I had to leave due to family circumstances and enter the workforce to support my family.
When this opportunity arose through the Ministry for Pacific Peoples, I embraced it as a personal challenge and a chance to prove to myself that I could succeed.
What kept me focused and engaged was the unwavering support from senior leaders – particularly my Chief Executive at the time I began the ANZSOG programme, and later, continued encouragement from leadership at Te Kawa Mataaho Public Service Commission. Their belief in my capability helped me to stay committed, even as I navigated significant challenges: adapting to online learning during COVID, managing personal health changes, becoming a first-time grandmother, facing job uncertainty due to fiscal constraints, and responding to shifting government priorities.
What truly inspired me was the shared experience with others in the programme. Through conversations and connections with thesis study group, I realised I wasn’t alone in facing personal and professional transitions. That sense of solidarity, combined with my determination to finish what I started, kept me grounded. I knew I could do this – and I did.
What has been the biggest benefit of doing the EMPA?
The biggest benefit has been proving to myself – and to others – that I can overcome challenges and succeed. This journey has shown me that despite the obstacles, perseverance and purpose can carry you through. It’s not just a personal achievement; it’s a pathway I’ve created for my whānau to follow. People often say, “apply yourself and you’ll achieve,” but the reality is more complex – life throws up barriers that can derail even the best intentions. What kept me going was remembering ‘why’ I started, recognising the support around me, and staying focused on the legacy I want to leave the future generations in my family. Seeing the practical application of what I’ve learned has reaffirmed that I know what I’m doing.
As a Pacific woman in a senior leadership role with the NZ Public Service – I hope my achievement inspires other Pacific women to take up opportunities like this – to be leaders and the point of difference in our work - in service to our communities across Aotearoa.
The Leadership Development Centre coordinates agency nominations on behalf of Head of Public Service learn more on the 2026 Executive Master of Public Administration webpage