Drive innovation and continuous improvement; to sustainably strengthen long term organisational performance and improve outcomes for customers.

Use this material to reflect on your own context and the opportunities that you have to make development part of the way you work. 

Experiential development suggestions

  • Work with other leaders to create a recovery plan for a struggling operation or function
  • Design or support or a new way of working the business
  • Host a panel of customer-facing leaders to discuss customer needs, feedback and insights
  • Approach a gnarly problem with a panel of individuals who aren't functional experts in the area
  • Partner with a non-government start-up and observe their business practices
  • Study a business (or leaders) recognised for long term performance

Website readings

Leading Innovation

Innovating the Public Sector: From Ideas to Impact

Fostering Innovation Through a Diverse Workforce

Continuous Improvement - Introduction

Continual Improvement: Knowledge hub

Management of continual improvement for facilities and activities: A structured approach

Towards an HRM Model predicting Organisational Performance by Enhancing Innovative Work Behaviour

Enhancing Organisational Performance: A toolbox for self-assessment