This section focuses on the Public Service Principles and the Spirit of Service.

Mai i te kōpae ki te urupa, tātou ako tonu ai. | From the cradle to the grave, we are forever learning.


A graphic of River, a non-binary public servant 


Hello, my name is River and my pronouns are they/themI started my new job about six months ago.  It’s my first fulltime job, so a pretty steep learning curve for meI didn’t really know much about the Public Sector when I joined and honestly I’m still figuring some stuff outI work in the Bay of Plenty and there are about 50 people in our office which felt quite large, until I learnt that there are about 3,000 people in our agency! 

I was having a catch up with my manager last week and we were talking about how we work together as a large agency to make sure that we are all on the same pageShe also mentioned that there was something in the Public Service that helps us do that too.  I hadn’t heard about a spirit of service or even the Public Service Act but I’m glad that I checked it out. 

One of the things that drew me to my job in the first place was being able to help my local community and give something backHearing about the spirit of service really resonated with meWhy don’t we check it out together? 


Check out the next section:


Principles of the Public Service

This video will help you understand the Public Service Principles which come from the Public Service Act 2020.  You will also hear how these principles relate to our daily work, promoting integrity within the Public Service. You might like to use headphones to watch this video.  A transcript of the video is available here: Public Service Principles video transcript [PDF, 105 KB]

This module will define the spirit of service, as described in the Public Service Act 2020It will help you to understand how the spirit of service informs public service culture and behaviour.