AI Now and in the Future
You will:
- Learn about AI in the New Zealand Public Service and the governance frameworks that support its use.
- Explore the principles of safe and responsible AI use.
- Explore real-world examples of how agencies are using AI.
- Understand how AI can improve efficiency, decision-making, and public services.
- Consider the importance of human oversight, ethics, and value when using AI.
- Reflect on your role in using AI responsibly.
- Apply relevant policies and identify practical next steps for your work.
You can focus on the topics that interest you, choose the areas most relevant to your role to build your knowledge and confidence, or work through the modules in order.
Let’s get started.
E-learning
AI in the Public Service
Explore how agencies are governing and adopting AI across the public service. Learn about AI governance, agency policies, and the safeguards that help people use AI confidently, responsibly, and in line with public service values.
AI in the Public Service accessible version [DOCX, 929KB]
What the Public Service is Currently Doing
Discover real examples of how New Zealand public sector agencies are using AI to improve services, support decision-making, and streamline everyday work. Explore the value AI can create for agencies, staff, and the public.
What the Public Service is currently doing accessible version [DOCX, 29KB]
Bringing It All Together: Your Next Steps
Reflect on your AI learning journey and identify practical next steps for applying AI in your role. Explore how to continue building your confidence, capability, and understanding of AI in the public service.
Bringing it all together: your next steps accessible version [DOCX, 347KB]
Check out the other sections of the AI Development Series:
Introduction to AI
Safe and Responsible AI