LDC :: Introduction to AI

Build your understanding of artificial intelligence (AI) and how it is being used in the public sector. Explore the foundations of AI and what it could mean for the way you work.

An image of Naomi, the main character for this module. Naomi is wearing a white t-shirt with a grey cardigan. Her arms are by her side and she is smiling.

You will:

Learn what AI is and how it differs from traditional digital tools.
Explore the key types of AI and see real public sector examples.
Discover what agentic AI is and how its capabilities are evolving.
Consider the potential opportunities and impacts of AI in your work.
Understand the importance of human judgement, responsibility, and oversight when using AI.

You can focus on the topics that interest you, choose the areas most relevant to your role to build your knowledge and confidence, or work through the modules in order.

Let’s get started.

E-learning

AI Basics

Explore real-world government examples, understand key AI concepts, and learn how to use AI safely, responsibly, and effectively in your everyday work.

AI Basics (this link opens in new tab)

AI Basics accessible version [DOCX, 295KB]