AI Foundational Capability
This learning content has been created by the Government Chief Digital Office and is envisioned to help build capability in the Public Sector and is not intended as AI policy, guidance or settings.
Introduction:
This learning supports public servants to explore where and how artificial intelligence (AI) could be applied to create value in the public sector.
The e- modules are designed as a starting point for public servants who are beginning to explore how AI might be used within their organisation.
This learning:
- helps build the confidence and capability to assess and enable AI opportunities in a safe, transparent and productive way.
- uses consistent and well-informed approaches.
- reflects public service values and context.
Public Service AI Foundational Development Programme: This learning forms a part of AI Foundations Programme. It explores what is needed to enable AI in practice, including change management, user-centred design and the trade-offs between customising or acquiring AI tools. Learners are supported to complete an AI enablement use case, based on a scenario that is relevant to their own agency.
Module One: Creating Value with AI
Learning Overview: Creating Value with AI covers the basics of AI, explores the implications of using AI in the public service and what is possible when it comes to AI for productivity, growth and customer experience.
Objectives:
This module will support learners to:
- Describe what artificial intelligence is, including key terms such as machine learning and generative AI.
- Identify broad ways AI can help the public service
- Identify legislation, principles and frameworks that guide responsible AI use
- Match common AI use cases to their primary area of benefit
- Reflect on how AI might apply in your own agency or area of work
- Describe ways to measure the impact of AI
Learning modules:
AI Basics - Accessible version [PDF, 118KB] AI in the Public Service - Accessible version [PDF, 121KB]
The Art of the Possible: AI to unlock productivity and growth - Accessible version [PDF, 115KB]